Refund policy

1. Your first week

If your first paid month isn't right for you, email info@infinitebusinessideas.com within 7 days of your first payment and we will refund it in full, as long as nothing has been used in that time: no credits spent (skip traces or phone checks), no texts sent and no leads exported. This applies once per customer, to the first payment of a first subscription.

2. After that

You can cancel at any time from Manage billing on the Billing page. Your plan runs to the end of the month you paid for, and we do not refund partly used months, except where the law requires it.

Plan changes in the middle of a month are prorated: moving up adds the difference for the rest of the month to your next bill, and moving down takes effect at your next month.

3. Credits

Credits have no cash value. Your plan's unused credits expire when the next month starts and are not refunded. A skip trace that finds no contact is not charged; a refund of its credit is automatic.

Credits you buy never expire. If you change your mind about a pack, email info@infinitebusinessideas.com within 7 days of buying it and we will refund it in full, as long as your balance still holds all of its credits; the credits leave your balance with the refund.

4. Your texting balance

Fees we have paid on to the carriers for your registration, and texts and numbers already used, are not refundable. When you close your account, we refund any unused balance you added by card, on request.

5. How refunds are paid

Refunds go back to the card you paid with, usually within 5 to 10 business days of our approval, depending on your bank.